Free debt advice is available at MoneyHelper — a free, government-backed service.
Free · Confidential · No obligation

Debt feels heavy. Getting help shouldn’t.

Whatever you owe, and however you got here, there’s help available. We’ll listen, understand your situation, and connect you with a regulated debt partner who can talk through the options that may be available to you, calmly and without judgement.

Your details stay private It won’t affect your credit score to ask
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Confidential & secure
A clearer picture
Understand the options that may be open to you
We work with regulated debt partners
Friendly help, 7 days a week
Your data is safe & secure
No upfront fees to talk to us
4.1m
UK adults are living in problem debt
38%
Struggle to keep up with the bills
0
Average unsecured debt per adult
0
Upfront cost to talk to us

Figures: The Money Charity, StepChange & Citizens Advice, 2025–26. You are not alone, and help is available.

Some of the debts we help with

Barclaycard
Capital One
Klarna
Cabot
Lowell
PRA Group
Vanquis
Intrum
Lantern
Wescot
Link Financial
Aqua
Barclaycard
Capital One
Klarna
Cabot
Lowell
PRA Group
Vanquis
Intrum
Lantern
Wescot
Link Financial
Aqua
A parent and child laughing together over coffee at home
You’re not alone

Millions of people in the UK are dealing with debt right now. You just don’t see it.

It can feel isolating, the letters, the calls, the quiet worry at 3am. But debt is far more common than people let on, and there is help out there. The hardest part is usually just starting the conversation.

  • No judgement, ever. We’ve heard every story, and we’re here to listen to yours.
  • You stay in control. We listen and point you to the right support, what happens next is always your decision.
  • Plain English. No jargon, no pressure, no small print surprises.
What we help with

Behind on one thing, or several? There's support for all of them.

If a debt is weighing on you, it belongs on this list. Tell us what you’re dealing with and we’ll point you to the right kind of support.

Council Tax arrears

Behind on council tax, or facing a liability order or bailiffs? It’s one of the most urgent kinds of debt, and there’s help available.

Council tax debt explained →  Your rights with bailiffs →

Credit cards & store cards

Minimum payments going nowhere? There are different ways these can be dealt with, we’ll point you to the right support.

Personal loans

Bank loans, payday loans or guarantor loans, whatever the lender, there may be a better route.

Catalogue & BNPL

Catalogue accounts and ‘buy now, pay later’ balances can stack up fast. We’ll help you get a clear picture.

Utility & phone bills

Energy, water and phone arrears are debts too, and there’s help available for these as well.

Energy & utility debt help →

Overdrafts & HMRC

A stubborn overdraft or a tax bill you can’t clear? These count too, let’s look at them together.

How it works

Getting help is easy. Here's how it works.

From first hello to a clear plan, here’s exactly what to expect.

Tell us about it

Share your situation

Fill in our short form or message us on WhatsApp. A few quick details about what you owe is all we need to start, takes about a minute.

We listen

Talk it through

One of our team gets in touch when it suits you. We’ll listen and answer your questions about how we work, with no pressure and no obligation.

You decide

Move forward, your way

If a solution feels right, we’ll connect you with a regulated debt partner to put it in place. If not, that’s absolutely fine, there’s no pressure at all.

Your options, explained

There may be more options than you'd think.

Depending on where you live and what you owe, different solutions may be available, each with its own pros, cons and eligibility rules. Here’s a plain-English overview of routes an authorised specialist might talk through with you. This is general information, not advice or a recommendation.

Open any option to see the pros and cons

Each option works differently, has its own eligibility rules, and most will affect your credit rating, so another option may turn out to be more suitable for you. It’s worth getting proper advice before you decide. We’ll talk through your situation and help you understand which options may suit you. You can also get free advice from MoneyHelper or StepChange. Full details are in the footer below.
A father and his young daughter laughing together at home
A calmer first step

Understanding your situation is where it starts.

You don’t have to have it all worked out. A short, no-pressure conversation can help you see what options might be open to you, so you can decide what feels right, in your own time.

Start my free enquiry
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Why people choose us

Real help from real people who care.

We're easy to talk to

No scripts, no jargon. Chat by phone or WhatsApp whenever suits you, and we'll explain everything in plain English.

You're in safe hands

We work with regulated debt partners, so the advice and support you receive is proper, qualified and trustworthy.

Nothing to lose

It's free to chat, there's no pressure, and you're never tied in. Whatever you decide next is completely up to you.

Take the first step

Let’s find your way forward.

It takes about a minute to tell us what’s going on. No commitment, no judgement, and nothing to pay to talk things through. You’ve already done the hardest part by being here.

Prefer to talk? Call 0161 394 0698Lines open 7 days a week · 8am–8pm
Good to know

Questions, answered honestly

Will getting in touch cost me anything?
No. Talking to us is completely free, with nothing to pay upfront. If you’re introduced to one of our authorised partners and choose to go ahead with a formal debt solution, any fees involved would be clearly explained to you first, before you commit to anything.
Will this affect my credit score?
Simply asking us about your options and having a conversation does not affect your credit score. Some formal debt solutions can have an impact on your credit rating if you decide to proceed, this is something a specialist will always explain to you fully, so you can make an informed choice before doing anything.
Are you the company that sorts out my debt?
We help you understand your situation and connect you with a regulated debt partner who can advise on the options that may be available to you. The advice and any debt solution is handled by qualified, regulated professionals, so you’re always in safe hands.
How much debt do I need before you can help?
There’s no ‘right’ amount. Whether it’s one bill that’s slipped or several debts adding up, it’s worth a conversation. Different solutions suit different levels of debt, and the only way to know what fits is to talk it through, with no obligation to do anything afterwards.
Is there free debt advice available elsewhere?
Yes, and we think it’s important you know that. Free, impartial debt advice is available from government-backed services such as MoneyHelper, as well as charities like StepChange and Citizens Advice. You’re always free to use these services instead of, or alongside, talking to us.
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